The second-hand marketplace Members Express Anger Regarding Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
It has advised users to review their products and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods after backlash from users.
